Effective date: July 23, 2026
Focus Physiotherapy ("we," "us," or "our") operates outpatient physical therapy clinics in Huntsville, Madison, and Arab, Alabama, and the website focus-physio.com. This Privacy Policy explains what information we collect through our website and communications, how we use it, and the choices you have. By using our website or submitting a form, you agree to the practices described here.
Information you provide. When you submit our contact, appointment request, or patient referral forms, we collect the information you enter, which may include name, phone number, email address, date of birth, insurance details, the clinic location you select, referral information, and the reason for your visit.
Information collected automatically. Like most websites, we may collect basic usage information (such as pages visited and device/browser type) to understand how the site is used and to keep it working properly.
If you provide your mobile number and consent to be contacted by text — through our website forms, in person, or by phone — Focus Physiotherapy may send you text messages about scheduling and your care, such as appointment requests, referral follow-ups, and rescheduling reminders. Our text messaging program works as follows:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with vendors and service providers acting on our behalf solely to deliver the messages described above.
We do not sell your personal information. We share it only:
Health information we collect as part of providing treatment is protected health information governed by the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, which is available at any of our clinic locations and describes your rights regarding that information in detail. If this Privacy Policy and the Notice of Privacy Practices ever conflict with respect to health information, the Notice of Privacy Practices controls.
We use administrative, technical, and physical safeguards designed to protect your information, including encrypted transmission and access controls. We retain information for as long as needed for the purposes described above and as required by healthcare recordkeeping laws.
Our website is not directed to children, and we do not knowingly collect information from children online except when a parent, guardian, or medical provider submits it in connection with the child's care.
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision, and material changes will be posted on this page.
Focus Physiotherapy
1140 Eagletree Lane SE, Huntsville, AL 35801
(256) 883-0636 · info@focus-physio.com
